Smallwoods Reviews
Smallwoods has an overall rating of 1.7 based on 25 reviews. Customer feedback on Smallwoods is mixed: Smallwoods reviewers highlight positive aspects like high-quality materials, stylish designs, excellent customer service, easy assembly, which strongly appeal to homeowners looking for stylish furniture and decor. However, Smallwoods is often criticized for its higher price point, limited product range, longer shipping times, occasional quality control issues.
25 reviews
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How would you rate Smallwoods?
All Smallwoods Reviews (25)
christina2002
May 16, 2026
"Checkout was a bit more annoying than I expected"
I was browsing Smallwoods and actually found a few things I really liked, so I added them to my cart thinking it would be a quick checkout. But once I got to the payment part, it kind of slowed me down. The options felt limited, and I couldn’t use the payment method I usually use online. I paused for a minute and almost just backed out of the order. The site itself was fine and easy enough to use, but the payment situation made the whole thing feel more like a hassle than it needed to be.
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john1970
May 15, 2026
"Checkout gave me trouble again"
I tried to place my order, but checkout started acting up again. The pages were loading super slow, the payment wouldn’t go through properly, and then I had to start the whole thing over. i’m tired of dealing with the same issue every time, so I just gave up after a while.
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mildredshaffer4066
May 03, 2026
"Uploading photos was just frustrating"
I had a really rough time trying to upload my photos. The page just kept freezing, and I had to start over more than once, which got old fast. I even tried using different pictures, but it still had trouble accepting them.
For something that should’ve been quick and easy, it just took way too long. By the time I finally got through it, I was already annoyed before even finishing my order. Not a great experience...
For something that should’ve been quick and easy, it just took way too long. By the time I finally got through it, I was already annoyed before even finishing my order. Not a great experience...
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heather.Coan
April 30, 2026
"Feels Like My Emails Were Ignored"
I’ve emailed twice now and still haven’t heard anything back. At this point it feels like nobody even read my messages, which is really frustrating
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MarthaJames
April 25, 2026
"Refund took way longer than it should have"
My return was approved quickly, but the actual refund took weeks to come through. I had to email them twice just to get updates, which was frustrating. The replies weren’t terrible, but they had this tone like I just didn’t understand the process, which felt a bit talking down to me. Not the worst experience ever, just slow and annoying.
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marilyn_Ledesma90
April 18, 2026
"Looks fine, but hanging it was a hassle"
It looks okay once it’s up, so there’s that, but wow, hanging it was more annoying than I expected. I thought it would be a quick little thing, and then suddenly I’m messing with it way longer than I wanted. Not terrible overall, just kind of frustrating to get on the wall.
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judith.Downey
April 09, 2026
"Overall, the site was easy to navigate…"
Overall, the site was easy to navigate and the product pages loaded without any issues. The photos were clear, and checkout was simple enough once I got there. That said, some of the menus felt kind of clunky, and I had to click around more than I expected just to find basic info. I also ended up waiting in a queue longer than I’d like, which was annoying. It wasn’t a terrible experience, but it definitely could be smoother.
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Hilda.barakat
April 09, 2026
"I ordered expecting it to take a..."
I ordered expecting it to take a couple of weeks, but it ended up sitting in production for way too long. The updates I got were vague, and I kept having to check in myself just to see what was going on. I get that delays can happen, but there should’ve been clearer communication and someone keeping me informed without me having to chase it down. The wait just wasn’t worth it for me
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GRANT
April 05, 2026
"Preview tool wasn’t great"
The preview didn’t look right for me, so I wasn’t totally sure what I was going to get. Kind of stressful. Made placing the order feel a bit risky
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BROWN
March 21, 2026
"I was disappointed when it…"
I was disappointed when it arrived. The names were wrong, and the spacing didn’t look anything like the preview. I regret going through with the order because it just wasn’t what I expected.
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joseph_Kieser80
March 08, 2026
"I tried using my discount code at..."
I tried using my discount code at checkout, but it keep saying it was invalid. I couldn’t really find any helpful info, so I just gave up on placing the order.
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don_Jones71
March 07, 2026
"Tracking was honestly all over the place"
The tracking for my order was way off the whole time. It said it had shipped, then there was no movement for days, and then it suddenly showed up without any real update. Customer service just kept telling me to check the same tracking info, which wasn’t helpful at all. Frustrating, especially since I was waiting on it as a gift.
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cheryl_Glidden85
February 28, 2026
"Not really my style, and the vibe wasn’t clear"
I really wanted to like this stuff, but once I started looking through it, everything felt samey and very farmhouse-heavy. There were a lot of signs and fonts that looked a bit dated to me. I also wish the overall style had been communicated more clearly upfront, because I probably wouldn’t have gotten my hopes up. It’s just not the look I want in my house.
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ErnaRyan
February 24, 2026
"I ordered a framed print from…"
I ordered a framed print from Smallwood Home and, once I finally got it out of the box, it did look really nice. I still had the order confirmation email and receipt handy in case I needed to follow up, which was good because the box showed up beat up and there wasn’t much padding inside. One corner of the frame had a small dent. Customer service was okay, but for the price, I expected it to be packed a lot better. Not a terrible experience, just a little frustrating.
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william2005
February 18, 2026
"Return policy could be a lot clearer"
The return terms felt vague to me. I had to click around and read through way too much just to feel comfortable placing an order, which was a bit frustrating.
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hello_richard850
February 12, 2026
"Not many size options"
I was trying to order a medium-sized print, but the size choices were really limited. It was frustrating, and I ended up just leaving without placing an order. Has anyone else run into this?
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FERNANDEZ
February 10, 2026
"Delivery was really frustrating"
I ordered from Smallwood Home and honestly , the delivery just wasn’t reliable . The tracking wasn’t updating correctly , and my package ended up arriving much later than I expected . I kept having to check on it and wait around , which got annoying . The product might be fine , but the whole shipping experience made it way more stressful than it needed to be . I probably wouldn’t order again unless they improve the delivery side of things .
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janice1984
January 20, 2026
"my order ended up taking longer than i..."
my order ended up taking longer than i thought it would. the updates were vague, so i kept having to check the status myself. the product was fine once it arrived, but the communication could definitely be better
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terri-Cowley
January 17, 2026
"I really wanted to like it, and maybe..."
I really wanted to like it, and maybe I’m just being a little picky, but the style options felt kind of limited to me. A lot of it had that same farmhouse look, which is fine if that’s what you’re going for. I just couldn’t really find much that felt like it would fit with my house.
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Michael.wilson
January 14, 2026
"Not What I Ordered"
Am I missing something? The order I received wasn’t what I picked at all. I was expecting the items I selected, but what showed up was different, so it was frustrating
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